PROFESSIONAL SUMMARY

Self-starting, detail-oriented job seeker with strong organizational skills eager to secure a Deaf Interpreter position.

 

SKILLS

Strong Written and Verbal Communication Skills

Excellent Interpersonal Skills

Fluency in American Sign Language

Creative Problem-Solving Ability

Experience with Microsoft Office & Excel

Professional and Flexible Demeanor

 

EDUCATION

05/2022 - Present               American Sign Language (ASL) Interpreting

                                                                                 Austin Community College - Austin, TX

 

08/2002 - 09/2009              Bachelor of Arts: Elementary Education

                                                                                 Gallaudet University - Washington, DC

 

WORK HISTORY

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7/2016 to 2/2025

 

Barista/Shift Manager at Starbucks – Austin, TX

• Exercise the highest standards of conduct and service to support the company’s reputation.

• Prepare and serve coffee, espresso drinks, blended coffees and teas

• Utilize memorized recipes to create specialty coffee beverages

• Address and resolve customer concerns to maintain brand loyalty.

• Maintain calm demeanor during high-volume periods and special events.

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01/2024 to 11/2024

 

ASLit Lab Tutor at Austin Community College - Austin, TX

• Provide tutoring to ASL/Interpreting students

• Facilitate ASL activities and games​​
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10/2015 to 08/2016

 

System Trainer at Cabela's – Hudson, MA

• Developed and coordinated training to help individuals learn company policies and procedures and improve individual skill sets.

• Created Excel spreadsheets to plan and track training completion.

• Provided constructive feedback and positive reinforcement to keep trainees motivated.

• Measured training effectiveness through observation and metrics analysis.

 

09/2013 to 06/2016

 

Sales Associate at Reebok – Marlboro, MA

• Engaged customers in friendly, professional dialogue to determine needs.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

• Assisted teammates with sales-processing tasks to meet daily sales goals.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstocked items.

 

VOLUNTEER EXPERIENCE​

 

1/2025 - Present                  Volunteer Interpreter/Observer - Texas School for the Blind and Visually Impaired

 

​​09/2024 - Present                 Volunteer ASL instructor - Marbridge Foundation   

 

​03/2023 –  08/2023               Bartender – Austin Deaf Club

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09/2023 – 12/2023                Interpreter Mentee – Austin Community College

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August of 2023                      Volunteer Co-Navigator – DeafBlind Camp of Texas

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February &

September of 2023.               Volunteer Signing Greeter – Deaf Austin Theatre

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06/2019 – 09/2019                 Volunteer ASL Tutor/Instructor – Starbucks

 

 

AWARDS & RECOGNITION

• Starbucks Partner of Quarter in 2016

• Reebok's Employee of the Month in 2013

• Starbucks Deaf Advocate in 2019